Autopage
Still no phone

Telecommunications

After complaining that I will have to wait 8 weeks to have my phone repaired, I am still waiting to receive my phone back. Every query took forever to get answered and last week Nelisiwe told my my phone was fixed and they will return it to the store, which is Menlyn, 30km from headoffice... A week later, still no phone!!!
I have been extremely patient (after all, I had to purchase a new phone), but this is getting to much.
It cannot be that complicated to fix a phone and get it back to the customer, especially after 8 WEEKS!


Company: Autopage
Country: South Africa
City: Headoffice / Menlyn
  <     >  

RELATED COMPLAINTS

Autopage
PATHETIC SERVICE FOR REPAIRING YOUR CELL PHONE

Autopage
Contract Renewal - 6 weeks ago - still no phone

Mtn
Bad service, out of stock

Autopage
Waiting for phone for 6 weeks

Autopage
Auto page customer neglect!

Autopage
After 8 months, new phone "repaired" 4th time

Cell C
IPhone in for repairs, comes back unrepaired

Autopage
Worst Customer Service EVER!

Autopage
Tired of waiting

Vodacom
I was given a Faulty phone by Vodacom Direct