Vodacom
60 days later - no response

I've logged a network related issue over 60 days ago with Vodacom and Vodacom 111. What's worse is that I've logged the query twice.

I have not received any feedback as to what's happening, and ultimately my issue has still not been resolved. It seems as Vodacom has no regard for me as a customer. My current cellphone contract is up for renewal and It's highly unlikely that I will renew it with them.

I have sent several tweets, made a few 111 calls and complained to Hello Peter once before. I will continue to report such service until such time that Vodacom has resolved my issue and compensated me for my time and poor quality of their network.

Regards,
Lucian Rajah
078 342 3226

Company: Vodacom
Country: South Africa
City: Head Office Support

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