Mtn
Waiting 23 days and still no reply to my upgrade!

Telecommunications

Have been waiting for a reply to the upgrade I did on the 3 March 2013 at the MTN Garden route mall in George. It has been 23 days with no help or feedback to my upgrade, The MTN store does not answer there phones nor the manager or the customer line. Called them 114 times on Saturday 23rd with no luck, called the manager on his personal cell and had no luck there either. The service I have received is not acceptable and the lack of customer service is disgusting. I had centre management on numerous times go to the store and ask them to contact me with no avail. If anyone wants to upgrade I suggest you think twice about MTN Garden route mall as something that should have been simple turned out to be ridiculous.


Company: Mtn
Country: South Africa
City: GardenRoute Mall
  <     >  

RELATED COMPLAINTS

Cell C
To remain with Cell C or to port-C is for clueless

Baby Boom
Baby Boom give zero feedback

Mtn
Pathetic Service

Mtn
Upgrade

Mtn
Customers not allowed to contact shop via phone

Vodacom
Good service

Mtn
Slack staff

Clicks
MP4 Playe

Mtn
Upgrade done but migration failed

Telkom
Untrained staff and bad customer service