Mtn
Please help

Hi MTN,

I recently lost my cell phone and need to put in my insurance claim. In order for me to do this I need a case number from the SAPS. I have tried to call their helpline 808 and I enter the number I need to block then it says they are having a network failure and the call drops.

The SAPS said I need some number from MTN in order for me to open a case then send my claim. My cell phone insurance states that I can only claim if I reported the phone within 48 hours with the SAPS.

Please contact me on 0785813037, with any information I can use to speed up the process.

Regards,
Ms M. Mack

Company: Mtn
Country: South Africa
City: Customer care

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