Cell C
No or slow 3G connectivity - Centurion

Please assist.

I have phoned the customer call center numerous times in the last month. Every time I am told there are no problems in the Centurion. I was even told to replace my SIM (at R150). This also didn't solve the problem.

I hardly get any connection at night, and if I do it is very slow and intermittent.

If you cannot get to the route of the problem please see this as a early notice of my cancellation of my contract.

I signed the contract thinking I would get continuous connectivity. However, it only lasted a bit.

I require internet connectivity at night to earn an income and if you cannot supply this I have no choice but to cancel.

Please give me correct and concise reasons why the connectivity is so bad.

My address:
Sooty Street
Amberfield Glen
Centurion

The MSISDN: 074xxxxx76

Regards,
Justin

Company: Cell C
Country: South Africa
City: Gauteng

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