Virgin Mobile South Africa
Harassment and Defiance of Consumer Protection Act

Once again VMSA prove their delinquency. TWICE WITHIN A FEW MINUTES!

How many more times do you plan to harass me regarding a renewal and hear me tell you to provide me with a sufficiently strong signal at home to conduct a voice call before you offer a renewal? 10? 40? 300? 972? I require a number!

What makes you think I want to renew / upgrade / whatever-you-call-it if YOUR SIGNAL IS TOO WEAK TO ALLOW VOICE CALLS?

Step 1:
Provide a sufficiently strong signal in my residential area to facilitate reliable voice calls anywhere in and around my property as any reasonable cell phone customer expects in return for the money he pays each month.

Step 2:
Provide a written apology to me for mass inconvenience and for repeated defiance of the Consumer Protection Act - refusal to provide suitable signal AND repeated telephonic harassment! Both after repeated requests to address these!

Step 3:
Provide me with a "renewal" or whatever-else-you'd-like-to-call-it offer.

Is there any part of this that you're too $t000pid / immature / delinquent / stubborn / arrogant / aloof / uneducated to understand?

Must I lay a charge of harassment against you for these calls?

Company: Virgin Mobile South Africa
Country: South Africa
City: Call centre and entire z

  <     >