Telkom
No service

I reported my phone faulty 3 days ago. The self service at telkom give useless information. As a doctor i want to KNOW when will my phoneline be fixed not silly nonsensical messages i receive from self service. So i went to telkom today. The operator assured me my phone will be fixed today. It is still not. How do i run a biusniess in a country with such a lack of sense of urgency and no focus on communication and or feedback to the customer.

Company: Telkom
Country: South Africa
City: Centurion

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