Telkom
Frustrated with Telkom's poor infrastructure

Went to Telkom on Saturday to apply for a DSL line had to wait in a cue for an hour and there after for an half an hour to apply for a line, not once did the person who helped me bother to look if there are DSL services available in the area.

I phoned Telkom today to follow up on my order and the after holding for about 5 - 10 minutes I was told there is no infrastructure in my area due to high volume of copper, no one bothered to phone me to let me know or anything this is poor service and obvisously Telkom does not want any business in my area.

I really cant understand as not to long a go Telkom was going on about their new fibre optic lines and how great they are, so if fibre optic is so great why don't they install fibre optic lines in areas where there are high copper then at least no one will the cables and people will at least have fast internet access and they will have happy customers all round.

our area is quite big and I really can't understand how they can have no infrastructure here I think its a bunch of hogwash really.

Company: Telkom
Country: South Africa
City: Benoni

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