Nashua Mobile
Billed for items not needed or received

Very discussed, should not have upgraded my contract with Nashua Mobile again.
I was asked by Ilana Poran where my phone should be delivered, if to my address I would have had to pay R 70 delivery fee, but if it was send to the local Nashua Mobile branch I would not have to pay the delivery fee. My phone was then not delivered by the address as I've asked for, but to the Nashua Mobile Upington branch. I had to collect my phone. I received my invoice and to no surprise the R 70 was billed for delivery! The BIS is still not cancelled on the contract either, I went to the local branch to cancel this on the 1st of Feb - still billed!
Tried contacting the Call Centre 3 times, nobody wants to assist and keeps one on hold for so long that the line goes dead. I'll definitely not upgrade with them again or recommend Nashua Mobile to anyone.

Company: Nashua Mobile
Country: South Africa
City: Johannesburg

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