8ta / Telkom Mobile
Wonderful customer service

To whom it may concern:

I am so relieved that one can still find people who give such wonderful customer service as Francina Mahlaba.

She was so professional and gave excellent service. The first time I called this morning I spoke to a guy named Habbino... he said sorry, I can't help you and hung up the phone in my ear.

Francina went the extra mile, she called my husband to do a security check and she was extremely well spoken, thorough and able to sort out my query there and then!

You should give her a promotion and bonus, she is a star!

Company: 8ta / Telkom Mobile
Country: South Africa
City: Call Centre

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