Cell C
DELIVERY IS TAKING TOO LONG

I did an online and telephonic application for a second contract on the 5th Jan 2014 - the consultant advised that it would take 3 - 7 working days for delivery. I followed up on the 8th Jan with the call centre and they said that there is no stock at the moment and that I can expect delivery the week of the 13th. Well the 13th came and gone and still no delivery so I proceeded to follow up again on the 15th. The consultant said again that there is no stock and that I could expect delivery the following week of the 20th. Now is this seriously going to be the case every single week?!?! The phone that I applied for is not even a phone that is high in demand and it is such a huge struggle every time to get a phone delivered. If you do not have stock - THEN DO NOT ADVERTISE or at the very least disclose on your website that you are currently out of stock! Such a waste of time... And I will not be at the delivery address during the day from next which means that when they eventually delivery I will not even be here to collect it

Company: Cell C
Country: South Africa
City: Call Centre

  <     >