Telkom
Not replacing cables?!?! No Feedback since 10/13

Good day,

Telkom Reference Number: 619CWK291013

Long story short: Telephone Cables were in the Cape Town Hanover Park area, sadly it is not a wireless coverage area which means i am stuck without internet. I do not know what Telkom has done since I have logged the fault, seems like neither the call centre nor the technical team know what is happening - its amazing how uninterested the call centre consultants are, seems very willing to pass the slightly difficult call to someone else who knows even less.

I am done spending 45 minutes are the line waiting for someone to inform me that they cant see anything on the system, or that i need to choose option 1 and 3 next when calling 10210. Telkom: I am asking anyone at your company (its embarrassing that is has to reach Hello-Peter) to contact me, please no vague nonsensical smses, and to please inform me if Hanover Park, Cape Town, cables has been replaced and that the area is up and running.

You can contact via cell or email me - contact details attached to this call.

Lets see how long you take answering my plea for resolution.

~Cheers

Company: Telkom
Country: South Africa
City: Cape Town

  <     >