Virgin Mobile South Africa
SELLING THE BAD DEBT BOOK TO DMC

Telecommunications

I took out a Cell phone contract from Virgin Mobile and after a while I could not go on with the contract therefore I contacted Virgin Mobile's Contact Centre to ask for help because I did not know what to do. The contact centre agent could not help me and told me to get somebody to take the contract over from me but I could not get anybody to take over the contact.
I stopped to pay because I could not go on with the monthly instalment of R220.00. After a while a received a call from a company with the name SELECT on LINE. After I paid them in full, I received now embarrassing calls from a Call Centre and they insist that I still owes money to Virgin mobile. Although I told the Call Centre agent that they must contact Virgin Mobile and told them that I paid in full to their agent in Durban, The call centre thread me with legal action if I do not make payment arrangements.
I AM NOW FED-UP FOR THIS COMPANY CALLED - DMC AND THEIR ATTORNEYS, SD COETSEE INCORPORATED IN EAST-LONDON. THEY JUST FORCED THE CONSUMER TO MAKE A STATEMENT THAT THEY ONCE HAVE AN ACCOUNT WITH THEIR CUSTOMER, THEN THEY WANT TO GARNISHEE THE CONSUMER JUST FOR SAYING " I AGREE THAT I HAD AN ACCOUNT WITH CUSTOMER.


Company: Virgin Mobile South Africa
Country: South Africa
City: Durban
  <     >  

RELATED COMPLAINTS

Virgin Mobile South Africa
Never again with Virgin Mobile

Virgin Mobile South Africa
Wrongful Billing

Virgin Mobile South Africa
Virgin Mobile does NOT care!!

Virgin Mobile South Africa
Bad service and response from Virgin Mobile

Virgin Mobile South Africa
Virgin does not care about anyone but themselves

Virgin Mobile South Africa
Cancellation not done - still being debited

Virgin Mobile South Africa
Virgin Mobile is Pathetic Disgusted Loyal Custome

Virgin Mobile South Africa
Unbelievable

Virgin Mobile South Africa
Virgin still charging on settled account