8ta / Telkom Mobile
Cancelled contract

Telecommunications

I have had 2 contracts with 8TA for the past 2 years. I then got a text to say i need to upgrade my contract. I went t the store and was told i cant upgrade i need to take out a new contract . so i applied. I was then declined.

THen i cancelled my contract . i sent a number of emails and also phoned 8ta. The call centre told me they cant check if my emails was received becaus they dont have access to the department . the call center lady confirmed my contracts will be cancelled on the 1s of Dec 2013 . TOday it the 20th and still no word from them and my contracts are still runnning

From day 1 i had issues an d still having issues


Company: 8ta / Telkom Mobile
Country: South Africa
City: Pretoria
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