Vodacom
Sim cards cancelled

Telecommunications

Took place on my Vodacom account and it was cut off. I then paid the outstanding amount and bought 2 new sim cards (internet and phone). I was promised that this would take a week to be activated.
After a while I went to Vodacom Faerie Glen, but the system was slow and I could not be helped.
After some more time I went to Vodacom Hazeldean, who informed me that they could not help me.
On 17/12/2013 I went to Northpark Mall in Pretoria North, who informed that both my new sim cards was cancelled. They want me to complete the application forms again and pay for ANOTHER sim cards!

Please help, this is unacceptable.

Regards,
Peter Goldne


Company: Vodacom
Country: South Africa
City: Pretoria
  <     >  

RELATED COMPLAINTS

Afrizon Telecommunications
Un-activated gift cards

Vodacom
Vodacom Shop with no Vodacom sim cards

Vodacom
6 stores, 3 hours on te phone, still no sim swop!

Vodacom
Extremely unhappy with the Vodacom service

Vodacom
Vodacom contracts a rip off

Vodacom
SIM card cancelled without notification

Vodacom
Upgrade done, leaving customer without service

Vodacom
One net Express

Vodacom
R1200 for 3 SIM cards???

Vodacom
Softlock