Cell C
Handed Over for Non-Existent Account

My husband just received a call from Cell C stating that he is being handed over for an unpaid cellphone bill. He has not had a contract with Cell C for over 5 years because of their non-existent customer service. When he was called by the attorney's office regarding the handover, the person who called was extremely unhelpful and highly unprofessional in that they completely refused to provide the account number in question, or any contact details of who he could speak to regarding the apparent handover. Eventually, the person stated that it was Cell C who is handing him over for non-payment. This is not the first time that Cell C has threatened handover and we are now tired of being threatened with handover for a NON-EXISTENT ACCOUNT. Obviously they do not know what the they are doing in their accounts department and it's about time this matter is resolved once and for all. If his credit rating has being affected by this issue, we will be taking matters further as a result. Get this sorted out ONCE AND FOR ALL!!!

Company: Cell C
Country: South Africa
City: Head Office

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