Vodacom
Should have got the iPhone

I got the Samsung Galaxy S4 as an upgrade on one of my contracts, within the first month of having the phone the camera needed replacing. 5 months later the motherboard needs to be replaced as well as the mike and the speaker basically i should be getting a new phone, but Samsung who is not getting back to me after 2 weeks wants to repair the phone. It has been a nightmare, the phone answers itself, i cant hear my calls they cant hear me, while typing texts the phone flashes in and out it sends half messages or not at all. I get missed call messages, with the phone on and next to me. i am in the middle of a very important process and cannot afford my phone not to be working. Add to this my sister has been fighting with Samsung for 3 months and finally got a new phone. When i took the phone into Samsung there were about 15 S4 waiting to be repaired.

I do not want a Samsung, if i could change my contract it would be great. This is awfully frustrating.

Company: Vodacom
Country: South Africa
City: Kenilworth

  <     >