Telkom
Incompetence clearly visible in your service

Telecommunications

Someone called me last week asking for my password to my ADSL... sounded very dodgy for me to give my password to a hidden/unknown number - by someone claiming to work for Telkom. Asked her if she could get the supervisor/manager to call me. I will NOT give my password over the phone. Tired of hacking/phishing circulating South Africa and the web.

Now I'm calling 1020 and the service levels are even more useless. Someone hung up on me when I answered knowing that I would have to call back and speak to someone else. The person didn't even identity herself.

WHAT IS WRONG WITH YOU?

Are you offering USELESS service to ANNOY your customers?


Company: Telkom
Country: South Africa
City: Cape To
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