Nashua Mobile
TERRIBLE ATTITUDE

Telecommunications

I CALLED THE CUSTOMER CARE LINE FOR ASSISTANCE CONCERNING MY CONTRACT LINE AND BECAUSE I DID NOT UNDERSTAND WHAT THE CONSULTANT WAS EXPLAINING TO ME I HAD TO QUERY IT QUIET A FEW TIMES SO I COULD UNDERSTAND IT WAS RELATING MY DATA BUNDLES AND AIRTIME.
I AM DISGUSTED WITH THE WAY I WAS SPOKE TO IF YOU DO NOT HAVE THE PATIENCE'S TO DEAL WITH A CUSTOMER AND ANSWER QUESTIONS EVEN IF ITS HUNDRED TIMES YOU SHOULD NOT BE A CONSULTANT.WHILE THIS LADY BHELO WAS EXPLAINING ME SHE SAID SLOWLY ' WHAT THE ' THINKING THAT I DID NOT HEAR HER AND WHEN I ASKED HER WHY DID SHE SWEAR AT ME SHE AND SAID THAT SHE DID NOT SINCE ALL CALLS ARE RECORDED I THINK YOU GUYS SHOULD LISTEN AND SEE WHAT SERVICE YOUR CONSULTANTS GIVE TO US THE CUSTOMERS.


Company: Nashua Mobile
Country: South Africa
City: GAUTENG
  <     >  

RELATED COMPLAINTS

Nashua Mobile
DON'T CARE ATTITUDE!!!

Vodacom
Useless Customer Care "will call u in less 24Hrs"

Nashua Mobile
Data not added

Mtn
Data bundles not received

Absa
Bad attitude towards elderly person

Vodacom
Double Billing and doesn’t listen when asking help

Mtn
MTN consultants will cost you customers