Mtn
MTN collected R7200 from me after I paid R7000

MTN collected R7200 from my account after I paid R7000 on 17 September. I've been battling ever since to get my money back. I spoke to all the ladies mentioned above - including a very rude supervisor - Prudence - and every time they ask for the proof of payment, which I sent through 3 times already. This is the worst service I've ever received. They don't call back and I'm starting to wonder if I'll ever see my money again. I even opened a case on their site, with no response. Just shows you how commit they are to resolve. And to think these people sit with our personal information - it scares me to death.

Company: Mtn
Country: South Africa
City: Call Centre

  <     >