Telkom
No answe

Hi,

My name is Anri, I would like to express my utter discust with Telkom. I have been trying to get hold of them for 2 weeks. I call everyday and hold for about an hour 3 times a day. I still can't get through. I have been waiting for them to move my lines to the new premisis. When I called in the first week of october to move the line they said it won't be a problem and I will receive an sms to set the date. I called on the 21st to follow up only to realize they never even bothered to notify a technictian to move my line. The operator then just told me sorry mam, there is too much copper in the area. We will not be installing your line. I asked hime what I should do. I run my own business and am currently running a loss due to no internet connectivety. I am on the verge to lose a R50'000 deal because of the poor service telkom is rendering. Above all, we have underground lines that are not affected by copper. Please assist me in getting my lines moved.

Regards,
Anri
Ironically I have been holding on the whole time while I wrote this complaint, and still nothing

Company: Telkom
Country: South Africa
City: South Africa

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