Cell C
R99x24 2GB TOPUP DATA SIM ONLY CONTRACT

Hi,

I am quite happy with the overall service i have received from Cell C Direct, Applied 23rd October and received my simcard yesterday the 31st of October.

Now firstly i asked very nicely to use my own cellc number on the data sim, very clearly we understood eachother i want the R99 2GB topup sim only deal x24 with the extra free 3GB night data 12AM-6AM, as i have my own internet stick. Nice so my simcard is activated and i was allocated a NEW NUMBER? i asked to use my own number, nevermind about that i dont care about that its fine, my issue now is i logged onto the cellc website and under My Cell C account profile it states:

My Cell C Account Profile
Current Profile
These are the details that appear on our records.
My Cell Number: 074305
My Standard Tariffs: 2GB Smartdata Top-Up for R310.00 every month
(i removed the last four digits of my number)

I am not going to pay R310.00 every month as the verbal contract agreement was agreed to R99.00x24.
I made several phone calls transferring me from the Sales, Accounts, Technical nobody seems to be able to see what im talking about or retrieve my info of the deal?

Please sort this out,

REGARDS,
SHAUN

Company: Cell C
Country: South Africa
City: DIRECT

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