Mtn
Unable to receive emails

I live near Otto's Bluff behind Albert Falls dam and haven't been unable to receive email for over a week. I have a MTN contract through Nashua Mobile. I phoned Nashua who said MTN supplies the email service (mtnloaded) so we have to contact MTN. I phoned the MTN call centre a number of times but only gets to a certain spot after pressing numbers for the menu's an it always ends with an automated message that Nashua is the service provider, but contacting Nashua locally or nationally always tells you MTN is the service provider for the email. I have sent MTN a couple of messages through the website facility but they don't even bother to reply! Both my desktop and laptop gives the same error when checking for email so unlikely the problem is with my computers. A Computer technician has double checked all the settings on the machines and it is correct. Internet works fine but no email!

Company: Mtn
Country: South Africa
City: Pietermaritzburg

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