Cell C
GETit account cancelled and still paying

I phoned CellC on the 2nd of January to cancel my GETit service as i never used it and was a money i could be saving, the lady that helped me then said i would receive a confirmation email (never received). Today i phoned to query why i was debited for the GEtit services and Juan said he would inform the accounts department and they would get back to me today... nothing again, i phoned again and came through to Juan again, i was told he has sent the email and wasnt sure why i was contacted...(very good service Juan)... now who do i contact now to fix this and get my money back as i have cancelled this??? I use CellC for all my business, my internet, my calls, my networking and sms, the service from CellC is always on top form but im afraid iv been let down

Company: Cell C
Country: South Africa
City: GEt it

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