Virgin Mobile South Africa
360 hours to solve a 48 hour request

Telecommunications

I cancelled my Virgin Mobile contract back in 2011, found out the other day (14th Jan) that the incompetent bunch had listed me on ITC due to me bouncing the 25th debit order beacuse of their incompetence with their billing system. I paid the amount of R199 immediately and the response was that they would send me my clearance letter in 48 hours... well 29th Jan I am still waiting???
You are a sinking ship and your service is disgusting...


Company: Virgin Mobile South Africa
Country: South Africa
City: Call centre
  <     >  

RELATED COMPLAINTS

Virgin Mobile South Africa
REFUSAL TO SEND LETTER OF CANCELLATION OF MOBILE C

Virgin Mobile South Africa
Handed over for a cancelled contract

Virgin Mobile South Africa
VIRGIN MOBILE BILLING ILEGALLY!!!

Virgin Mobile South Africa
Bad service from Virgin Mobile

Virgin Mobile South Africa
Virgin mobile is beyond pathetic!!!

Virgin Mobile South Africa
CHANGES TO ORIGINAL CONTRACT

Virgin Mobile South Africa
VIRGIN MOBILE ITC LISTED ME AFTER 2 YEARS

Virgin Mobile South Africa
Virgin Mobile - UTTERLY INCOMPITENT

Virgin Mobile South Africa
Cancelled and paid up, 7mnths later listed ITC