Vodacom
Worst service I have ever received

Over a month has passed and after many phone calls, emails and a hello peter complaint i am still battling with Vodacom, I cannot believe the bad service i have gotten, i requested a cancellation on my contact because of the awful signal where i live I was eventually told that my contract would be cancelled at the end of October at no cost to me and i wouldnt be charged for this months fee. No one ever contacted me, i had to phone and phone to find out whats going on, its now two days until my contract will apparently end and i have no idea whats to happen to my handset i have yet again phoned to try find out and no one seems to know whats going on, i have been told that apparently its not being cancelled then told by someone else that they are still waiting for IT tec people to come check why i have no signal. There is just not enough space here to list all the bad service i have received. I want someone who knows what they are doing to contact me to sort this out and let me know whats going on, All conversations are apparently recorded so there is proof of what i have been told. All i want is to be told what is going on and for this to be over. It is frustrating beyond words.

Company: Vodacom
Country: South Africa
City: Cancellations

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