Vodacom
Sneaky charges for incoming caller ID

I am seriously unimpressed that having taken out a contract I must now pay for caller ID as a value added service. When I took out the contract (via the phone) no one notified me of this and it's taken two months and numerous missed calls to realize it wasn't just people who had set their caller ID to private.

I would much rather the extra R10 was just added to the initial contract price. Not adding caller ID to a cell phone contract is like selling me a new car without a windscreen. It's ridiculous! Vodacom is becoming consistent in me off with their counter intuitive business sense and poorly trained call center staff. I will be switching to MTN as soon as this contract is up.

Company: Vodacom
Country: South Africa
City: South africa

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