Cell C
Emarks from a Cell C consultant

Today, I was at an ATM waiting to use the machine. A Cell C consultant was also waiting to use the machine.
A black man was having difficulty in utilising the machine (and had stood his turn in the line) He quickly went to the front door of the Bank, asking for assitence. When he came back with the bank staff member, the Cell C consultant angrily said "You must go to the back of the queue! " and rudely said "You had your turn! " The man said he was in the queue and explained himself. Then the Cell C consultant looked at him and said, "You think you can jump the queue because you BLACK? " A black lady behind me said she cant make comments like that, as its not about colour but needing assistence? And then the Cell C consul said in Afrikaans, "Voetsek." It worries me that this is a consultant that works with every kind of nationalities every day? It put a very bad stigma for Cell C as she is working for your brand as had a branded Black Cell C golfer on? Three people that was in the queue, is going to change their networks due to the slur. The sad thing about this, is that "word of mouth" is the strongest form of advertising. I am truly shocked...

Company: Cell C
Country: South Africa
City: N1 City

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