Vodacom
Shop assistant accuse customer of her pho

Friday, 11 October 2013 at 10:13

I went to Vodacom Eastgate to buy airtime. Both Shop assistants was busy, The guy with a customer and the one lady was busy with a private call, while I was waiting for more then 10 minutes. Eventually the lady assistant came and ask if she could help, I ask her that I want R100 airtime. and also ask her to send it to my cell phone, I gave her my number, paid, got my slip and left. As I work at eastgate office park it was right there. I received a call from the lady at Vodacom accusing me of her phone, and she got my number they will trace it and put the cops after me she has everything on camera me taking her phone. so I better come back to the shop and return her phone. I went to the shop and still she accused me of taking her phone in front of customers and her colleques, I ask to speak to the manager and while she and the other assistant was chatting she saw her phone under the counter, she came to the managers office and said she is sorry she found it. After threatening and accusing me, also embarres me in front of people, and all she said was she is sorry The manager just stood there and said nothing. I want action to be taken

Company: Vodacom
Country: South Africa
City: Eastgate Shopping Centre

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