Vodacom
Unable to receive SMS's

Hi

I purchased a new Vodacom Starter Pack on 05 Oct 2013 and activated the SIM card. I was told by customer service to wait 24 hours until I can make/receive calls and send/receive sms's. Until today I still cannot receive sms's but can make/receive calls and send sms's. I called customer care again and they told me to visit a nearest Vodacom branch and do a SIM swap for which they would charge me for. I find this unacceptable as I shouldn't have to pay more for this.

Company: Vodacom
Country: South Africa
City: Durban

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