Mtn
DUD GALAXY S4, MTN REFUSES!!!

Telecommunications

I have been given a dud phone twice!!! What is wrong with this place!!!

First galaxy s4 was returned with a camera failure within 4 days. MTN replaced it after a HUGE fight with a new phone... NOW!!! the second phone went in for repairs ALSO of a camera failure!!! Camera was replaced. Got the phone and sent it back immediately, because something is loose on the inside... 1 week later the phones operating system gives problems. Now it is given back AGAIN!!! I INSIST on a new phone, this phone is a dud and I tired of fighting with the unproffesional staff at the shop, they are arrogant and ill mannered... How hard is it. to Admit that the phone will NEVER be fixed...

MTN CANNOT KEEP REPAIRING A PHONE THAT IS NOT GETTING FIXED!!!

I have said this before!!! and I am saying this for the last time... I have moved from Bad to worse! Ported Vodacom to MTN... I am a very unsatisfied customer.

IF any one has any dignity!!! PLEASE I want a proper working phone!!!


Company: Mtn
Country: South Africa
City: Mall @ Carnivall
  <     >  

RELATED COMPLAINTS

Cell C
Out of Box failure becomes a repairs case tactical

Vodacom
OBF - Out of box failure

Vodacom
Visiting the branch twice but still NOT fixed!

Vodacom
Samsung s4 blurred camera

Vodacom
When???

Vodacom
Samsung Galaxy s3 repaired twice & not fixed at al

Vodacom
Poor customer service - new phone faulty

Samsung South Africa
Samsung Galaxy S4 - Terrible Phone

Cell C
New Samsung Galaxy 4 bug on Camera

Autopage
S4 Sent in for repairs returned with fault