Vodacom
BBM FAULTY AND BAD SERVICE

Hi

I have 2 vodacom contracts, my first BBM fell and it didn't want to go on again. This contract only expires in June 2014. As it was due to my negligence I was forced to take out another contract as I cannot be without a phone.

On Saturday 7th September 2013 I went to vodacom in canal walk and took another contract the BBM 9720, the phone was rebooting in the week but went on again and I thought it would be fine. The phone does not want to go on at all anymore it has a JVM error 545. I have called a few vodacom shops and all of them are telling me that I need to wait 7 working days for the phone to be repaired. I think its ridiculous.

I am sitting with two contracts that I am currently paying and a brand new phone that is not working.

I took my phone to Vodacom in Vangate on Monday 16 September 2013 andthe lady called me today saying that I need to fetch my phone and take it to canal walk as I did not buy it there. Could she not tell me this on Monday? Its just getting worst.

Please contact me on the following numbers
0823161375
021 507 4580
0786798005

thank you

Company: Vodacom
Country: South Africa
City: VANGATE

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