Vodacom
Ported number after loading airtime

Decided to move from Vodacom to MTN. I was informed that I would be on prepaid but no details of when the number would port were given. On the evening of 05/09/2013 I loaded R100 airtime. Within minutes I was no longer on the network and I didnt receive any notification that I was about to be taken off. Vodacom have told me that I forfeited the money and they will not refund it.

I think this is very poor from their side and they should refund the money.

Company: Vodacom
Country: South Africa
City: Customer Service

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