Cell C
Unimpressed with service delivery

I live in Parklands Cape Town and have been experiencing erratic cell phone reception for almost 2 months now. Calls are being dropped and we are unable to access the internet. also my ipad which carriers a micro sim from cell c is not being used there is literally no signal, the 3G connection is non existent often not even displaying EDGE. I am unable to email or receive mails which is needed for work.

There is an OBVIOUS PROBLEM in our area but cell c refuses to help us out in actual fact they are completely ignorant about the problem. I am getting sick and tired of waiting for someone to call me back the buck is being passed from one person to the next. All I have ever asked for was for a technician to come out to my home and test the signal strength and then advice me accordingly, this is not a lot to ask for. I get the impression cell c doesn't mind if you change service providers but that is not an option right now. Cell c wake up as consumers we are being done in contracts are being breached etc... your slogan is misleading it should read the power is in cell c's hands.

rhett meye

Company: Cell C
Country: South Africa
City: Parklands / cape town

  <     >