Vodacom
CEO of Vodacom not taking calls

Does the CEO of Vodacom, Mr. Joosub consider himself so superior that he cannot take calls from disgruntled clients? After six weeks of being shunted around by Vodacom's call centres and Joosub's "protection", I still cannot get a brand new "faulty phone" replaced. Is Vodacom immune when it comes to the consumer act? They also do not have the common courtesy to return calls, a common trait with large corporations in S A today.

Company: Vodacom
Country: South Africa
City: Headoffice

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