Cell C
Still no follow through on "well get back to you"

After writing my previous complaint i was promptly contacted by CellC accounts department and was told that the below complaint will be rectified, NOT SO my account was still debited and I have heard NOTHING back from them since, this is by far the worst service i have ever experienced from CellC.
I want answers today as to why you DO NOT live up to your own promises of "No cancellation fee within 7 days of activation"
below is my previous complaint for reference
HI
I would firstly like to state that I have never seen such poor service from anyone before
I was contacted months ago regarding a deal for a cellphone and contract to which I was interested and went through the steps with the salesman but made sure that there was a 7day cancellation with NO CHARGE clause. The next day I contacted the sales man and declined the deal because I wanted to first see what other deals you could offer. This was agreed!!
1 week later a phone is delivered to my work, I then contacted CellC on numerous occasions to cancel and collect the device!!
This was done and a sales lady confirmed NOW I receive a bill for R859.07 to be debited off my account on the 31st of august for a cancelation fee

Company: Cell C
Country: South Africa
City: Gauteng

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