Telkom
Trudon illegal deduction from my account

Dear Telkom,
Account 148885710001
You have incorrectly deducted from my account in July 2013 R679.83. Subscription yellow pages by 3rd party Trudon. I HAVE NEVER GIVEN THEM PERMISSION TO DEDUCT FROM MY ACCOUNT. AND SAME SITUATION HAPPENED A YEAR PREVIOUSLY - WITH A CREDIT BEING ISSUED TO MY ACCOUNT.

I HAVE NOW BEEN CHARGED AGAIN IN AUGUST 2013 FOR R679.83 INSTEAD OF BEING CREDITED.
I WOULD LIKE MY CREDIT IMMEDIATELY WITH INTEREST. IT IS ILLEGAL FOR TRUDON TO DEDUCT WITHOUT ANY PROOF. IT IS DISGUSTING TELKOM ALLOWS THESE CHARGES WITHOUT ANY PAPERWORK/ PROOF.
THIS IS A WASTE OF MY TIME AND I SHOULD NOT HAVE TO RUN AFTER MONEY WHICH WAS FROM MY ACCOUNT. SEE BELOW COMPLAINT SENT EARLIER TO TRUDON.

Dear Noeleen (Cape Town)

I spoke to you about the incorrect charge on my Telkom account in July 2013.
This same charge which was reversed a year before for being incorrectly charged to my number 0214478070 in 2012. I requested my number to be removed from your system so this would not occur again.

You ensured me my account would be credited at the end of August 2013. I now see I have been charged once again for subscription services R679.83. and not credited. You guys obviously e

Company: Telkom
Country: South Africa
City: Cape Town

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