Trudon, Publishers Of The Yellow Pages
Illegal Billing From An Unverified Telkom Account

My landlord's Telkom account has been illegally debited since 2011, in my name by Trudon. I first logged a complaint on Hello Peter in February 2013 but in vain. I later posted a Hello Peter complain and that's when Michell Smith from Trudon responded promising to credit my landlord's account within seven days. Nothing has been done thus far and every time I send an email I get no response. Whenever I call Michell Smith, she tells me she just came back from leave --- every time really!!!

Nearly six months later and not only has my query not been resolved, and my lease has been terminated due to this matter. A lot of money has been by Trudon for a contract I have not signed for. I am so fed up with this Company. They are going against the CPA, by charging amounts that have not been authorised.

Can Telkom allow a third party to charge on an unverified (belonging to someone else) Telkom account? Is this Legal? I want a credit to be passed, I have waited for nearly a six months for this problem to be sorted out!!!

Company: Trudon, Publishers Of The Yellow Pages
Country: South Africa
City: Johannesburg

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