Cell C
No network service - no help from cell c

I am currently residing in the Sandton area and have no network service. Although my cell phone shows signal bars and 3g connection i cannot retrieve or make calls, nor can i retrieve or send messages or connect to the internet. I have called cell c call center technical support and they too cannot assist me. I have gone into stores, I have completed forms. what more must i do!!!

This is becoming ridiculous. Why should I continue to pay for a service when i cannot even use it.

SUPPLIER'S RESPONSE Cell C Time and Date 20:32:38 | Sun 30 Jun 13
Hello RickiJade,

Thank you for bringing this to our attention.

We sincerely apologise for the poor network in your area. We have referred this to Nelly, for assistance. She will be liaising with the technical team and will follow up on this issue. Do expect feedback during the course of the day.

Regards
Cell C | TK

IT HAS NOW BEEN OVER A MONTH AND THIS HAS NOT BEEN RESOLVED. BROKEN PROMISES OF BEING TOLD SOMEONE WILL CALL ME TO ASSIST WITH MY ISSUE.

THIS IS A DISGRACE!!! WHY SHOULD I PAY FOR A CONTRACT WHEN I CANT EVEN USE IT!!

Company: Cell C
Country: South Africa
City: Sandton

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