Vodacom
My money!!!

Telecommunications

Vodacom handed me over to VVM for an account I did not even know was still open. Fair enough, was paying them monthly and then decided to just settle the account. Checked the statement in a hurry and paid an amount over. Later realized that i over paid by about R750 and tried to get it back from this VVM company but to no avail. They advised me that my file was closed and that it was sent back to Vodacom, the money was in a trust and that they don't think I will ever get it back??? It is MY money!!! If you don't give me back the amount that was overpaid, it is exactly the same as!!! But i guess Vodacom is pro's at if you look at the rates they charge...


Company: Vodacom
Country: South Africa
City: Legal
  <     >  

RELATED COMPLAINTS

Vodacom
Misinformed by vodacom about my contract

Vodacom
Vodacom Billing me for an Account I don't have

Vodacom
What will it take for you to close my account

Vodacom
Paid my account in full but still get blacklisted

Vodacom
Paid in full but still charging monthly rates

Vodacom
Unauthorised debit orde

Vodacom
Vodacom claim I have an outstanding amount

Vodacom
2 Ways of

Vodacom
Account settled in full but ITC records not update