Vodacom
Waiting for replacement phone

Telecommunications

A month later and after three trips to Vodacare it seems I might get a replacement phone (OBF). I was asked to bring the box which I did. The manager at the Hatfield Vodashop says that he didn't receive authorisation and has got no response to his emails to advanced repair and Werner Kruger Regional Manager. Why the wait? I cannot get any useful information from your friendly but unhelpful staff.


Company: Vodacom
Country: South Africa
City: Pretoria
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