Telkom
Terrible ADSL line for 5 MONTHS, no feedback

So I've had the worst ADSL connection over the past 4-5 months, the line runs approx 10-15 % packet loss.
Apparently there was congestion in the DSLAM which telkom had no intention to fix regardless that this is a paid for service, (still to be confirmed by telkom). There call centre's and agents dont provide any feedback and its a total waste calling the,

I logged a complain on hello peter in november with ref ARS:215903, got a reply mail that someone will get back to me. It's been over 2 months and numerous mails sent through requesting a response any still nothing.

I need CONCLUSIVE feedback ASAP.

Company: Telkom
Country: South Africa
City: Roshnee

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