Cell C
Apathetic Sevice

To whom it may concern

I came to your store (Rosebank) on instruction from the Cellc call center to be assisted with a SIM swap and to fill out the forms for my Cellc insurance to get a handset replaced that was on Saturday.

Your front desk 'consultants' are absolutely unwilling or unable to help and are a major shame to your organization and I must say I have not experienced such apathetic service in my life. to complicate things the Email address listed on the
CellC website for the Rosebank mall branch does not work either

I had to go to Game in The Zone to get a starter pack just to be able to start communicating.

I have been a customer with CellC for many years now and find the above behavior unacceptable and very strange as I have always had absolutely the best service from CellC

Company: Cell C
Country: South Africa
City: Rosebank

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