Telkom
Poor quality work and not willing to address issue

End Oct 2012 my Telkom (Voice and ADSL) line went dead, it took a week to "Fix"
End Nov 2012 my Telkom line went dead, and it took almost a week to "Fix"
End Dec 2012 my Telkom line went dead and it took almost a week to "Fix"
Mid Jan 2013 and yet again my Telkom line is dead!!!

I am not willing to waste another week waiting for this to be fixed half way only to break again in another for weeks.

Speaking to the customer service helpline, all they can tell me is that it will take time and I have to wait.

The last time the technician arrived he confirmed that the line will have to be replaced and that Telkom will do this. It seems that Telkom cannot be bothered to actually fix the problem.
The call centre not being able to assist and cutting me off deliberately is utterly frustrating.

Since the normal channels of attempting to get this resolved do not work I am logging this issue here again!

Company: Telkom
Country: South Africa
City: Centurion

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