Nashua Mobile
Bad Customer Service at the Customer Service Cent

After a week of phoning the Nashua Call Centre, and they don't return calls when they say they would, and holding almost every time for longer than 10 minutes, based on information they provided I might or might not get reports in an indeterminate time detailing information on billing which I dispute.

Personnel I had to deal with: Peter Eillers, Sifiso Kgrapi, Roelandi Kruger, Charmaine, Elize.

I have detailed dates and times of every encounter I had with them this week.
The fact is: they have charged me already, so this is not a high priority for them.

This is a prime example of why I also submitted cancellations on 2 of my contracts with Nashua, and why I will definitely cancel the remaining 3 contracts I have with Nashua the moment the contracts expire. I am neither hopeful of getting any information of value, nor am I hopeful that anyone would get back to me.

Company: Nashua Mobile
Country: South Africa
City: Call Centre - 0861 412 412

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