Mtn
Dear Valued Customer - what a joke!!!

Still waiting for the phone call... I have decided NOT to take out additional contract with you. You can however upgrade my current number to a higher package

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Dear Valued Customer (this must be a joke) VALUED???

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.

The matter has been escalated to the sales management team for urgent investigation. They will contact you directly with feedback and an action plan.

Best regards
Mantoa
REQ:2162687

Company: Mtn
Country: South Africa
City: Customer Services

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