Cell C
Sim Swap

Telecommunications

It is daylight if your phone get and you need to get a sim swap and you have a straight up contract you must pay R150.00. If you are prepaid customer it will cost you only R 10.00. This is not daylight this is taking customers for a ride. It is the same process and effort but it is cheaper not to have long term commitments with Cell C. i get the message i will start looking for another service provider. it is not acceptable to be taken for a ride like this. Then i will prefer to pay R1.68 per minute instead of paying 99c per minute. Since Cell C started this pricing they see where ever they can nail their contract customers. Even their contracts has suddenly changed with the same attitude. They are claiming on national TV they do it to the customers advantage. WHAT A JOKE. KEEP ON TREATING ALL OF YOUR CONTRACT CUSTOMERS LIKE THIS AND SEE HOW LONG YOU WILL STILL BE IN BUSINESS.


Company: Cell C
Country: South Africa
City: Capetown
  <     >  

RELATED COMPLAINTS

Mtn
Underrmined prepaid customers

Cell C
Shocking service for long standing customers

Cell C
Please don't upgrade with cell c

Cell C
My contract should have been cancelled long ago

Cell C
What a joke!!!

RMCS
Cancel my contract

Cell C
Do not swap your number to Cell C - it is painful

Cell C
No loyalty to long-term customers

Cell C
Very very poor Customer service