Telkom
Unstable and basically useless internet connection

Hi,

My issue is that my 2Mbps line is not performing anywhere near how it should (was always fine) since last week Monday (06/05/2013).
I know that Telkom apparently repaired some of their infrastructure in the Stellenbosch area, but according to their 'maintenance tracking' website, the repairs/work was completed quickly.

So why do we still have such bad service delivery more than a week later? With [URL Removed] i get over 400ms ping to SAIX Cape Town (usually around 30ms or 40ms).

I have logged a complaint with the ADSL hotline on Monday (13/05/2013) to no avail.
Ref number: 704CWK130513

Please refer also to this forum where more unhappy customers like me are complaining:
[URL Removed]

I moved over from wireless internet to ADSL for the supposedly increased stability, but this deal is starting to look rotten to me...

Company: Telkom
Country: South Africa
City: Stellenbosch

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