Virgin Mobile South Africa
Free smses? Whatever

I am on a pre-paid sim card, and often buy the R35 and R50 vouchers from Virgin Mobile.

When I buy the R35 voucher, it says "500 free smses", and the R50 voucher says "1000 free smses".

I know for a fact that I have well over 1000 smses owed to me. But on Sunday (5 May) I tried to sms someone and it failed. I checked my airtime, and it was on R0.00. It often gets to that though, and I still have free smses to use.

What infuriates me is that I was given free smses, then all of a sudden they were cancelled without warning. No sms notification, nothing. Just all of a sudden no free smses.

Surely I am still owed at least the ones I still had left over from previous purchases?!

Company: Virgin Mobile South Africa
Country: South Africa
City: General

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