American Swiss
PROMISES PROMISES

This is the response I got on Friday January 2013.

Since then it's been promise after promise. I think it's time I took this to court.

Thank you for contacting us and bringing this to our attention. We invest in the training and the development of our all our staff and management with focus on fantastic customer service. It is rather disappointing that you had this experience and we truly apologise for the inconvenience caused. I will pass your comments to our customer services department where they will be able to investigate your complaint. We are looking into the matter, we hope to have your complaint seen to as quickly as possible and will contact you accordingly.

Your patience and understanding is appreciated.

Kind regards

Jacqueline Freer
TFG Customer Service Online Liaison

Company: American Swiss
Country: South Africa
City: Fleurdal Bloemfontein

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